Help Center

Have any questions? Check our frequently asked questions or contact us.


Do I Need An Account To Order?

What If I Forgot My Password?

What if I typed the wrong email address?

Are there any exchange rates?

What payment methods do you accept?

How secure is my online order?

How do I change or cancel my order?

How do I change or cancel my order?

Can I change my shipping address after placing an order?

When will my order arrive?

How do I track my order?

Can I use several discount codes in one order?

What do i do if i have missing items in my order?

Shipping and Handling plus Customs

When will my order be processed?

How will my order be shipped?

Will I be charge with customs and taxes?

Is my order eligible for free shipping?


How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damaged?

How long is the return process?

When will I receive my refund?